Terms of service

Last updated: October 2026

Welcome to NeonDriven Art. By using our site and placing an order, you agree to these terms. We've kept them short and honest.

Who we are

NeonDriven Art designs illuminated acrylic wall art for car lovers, chosen from our catalog or custom-made from your own photo. Every piece is made to order by our production partner and shipped directly to you.

Placing an order

When you place an order, you confirm that the information you give us, including any photo you upload, is accurate and yours to use. We may decline an order if something seems off, but we'll always contact you first.

Pricing and payment

Prices are shown in euros (€) and include any applicable taxes unless stated otherwise. Payment is processed securely at checkout. We never see or store your card details.

Returns

Catalog pieces: you can return them within 14 days of delivery, no reason needed. Return shipping is paid by you, and we refund the full amount once the piece is back with us in its original condition.

Custom pieces: these are made specifically for you from your photo, so they can't be returned for change of mind once production has started. If something arrives damaged or defective, we'll always make it right. Full details are on our Returns & Warranty page.

Warranty

Every piece is covered by the 3-year legal guarantee of conformity under Portuguese consumer law. If a piece is defective or arrives damaged, we'll repair it, replace it or refund you, at no cost to you.

Shipping

Estimated delivery is 12–15 business days, with tracking. Shipping costs are shown at checkout. For orders shipped outside the European Union, customs duties or import taxes may apply and are paid by the customer.

Your content

If you send us a photo for a custom piece, you confirm you have the right to use it. We only use your photo to create your order and never share it or use it for anything else without your permission.

Intellectual property

Our artwork, designs and branding belong to NeonDriven Art. Please don't reproduce or resell our designs. Car makes and model names are used only to describe the vehicle shown; they are trademarks of their respective owners, and NeonDriven Art is not affiliated with or endorsed by any car manufacturer.

Limitation of liability

We're not liable for indirect damages, such as loss of income, linked to the use of our products. Nothing in these terms limits your rights under applicable consumer protection law.

Changes to these terms

We may update these terms as the business grows. If we make significant changes, we'll update the date at the top of this page.

Contact

WhatsApp: +351 924 223 841
Email: neonartssupport@gmail.com